Numuw

Online Counseling and Therapy App for Kids

services

App Development

industry

Healthcare / Child Development

duration

2 Months

country

United Arab Emirates

Numuw

Project Overview

Mental health & wellbeing of a child is an utmost priority of a parent. Numuw is an online counselling and therapy solution for a better child development. It is a platform that bridges the gap between a child, school, & licensed therapists. The virtual counselling service helps a parent or school in finding apt therapist online with its smart searching & matching functionalities. In other intuitive features the global online therapeutic service allows a user to find a therapist, connect with them, track child's process and more. The wellbeing application is perfectly designed for web and mobile use with no constraints of accessing features from any of the platforms.

Overview image 1Overview image 2Overview image 3

Challenges

Multi-User Module Design
The team had to create a creative & intuitive web and mobile application for multiple user types.
Proficient minds faced challenges in creating modules that look alike for every user i.e. therapist, parent, school.
We had to integrate online therapy session in which whiteboards, games, pdf, videos, chat were to be included and made functional for better engagement.
Tracking & Assessment System
We had to create a tracking system to know assessment reports, child's overall growth, shared resources, etc.
For therapists, we needed to design a profile from where the listing of school & child exists.
Also the creation of goals for tracking the progress of each child was required.

Our Solution

Card Structure & Reusable Components
With an aim to solve the challenges in the UI UX, we decided to follow the card structure and reuse the components in the whole project.
After the multiple iterations, we found solutions for appointment schedules and the availability of therapists.
We've used tabs and card structure to solve the problems.
Research-Driven UX Design
After researching the world's best therapist platforms, the team has managed to design a layout that provides a UX flow for the platform.
Structured UI for the platform was designed to serve therapists, parents, and schools equally.
The design ensures consistent experience across web and mobile platforms.

Features Implemented

Numuw provides a comprehensive set of features for therapists, schools, and students to manage online counseling sessions and track child development.

1. Sign Up

This feature has minimalistic steps for its users. One can create an account by adding in relevant personal details. An individual gets a verification email for authentication purposes on their mail IDs. If a therapists is willing to sign up on the platform, he needs to go through a four step process which validates his digital credentials in the wellbeing software. It consists of personal details, information regarding his service, and other necessary professional questions. This particular list helps a user in selecting his preferred therapist through the application.

Sign Up

2. Analysis

The counseling app is developed with intricate analytical reports. A user i.e. a parent or a school or a therapist can analyse a child's overall development in the online therapeutic software. It includes organized reporting of scheduled, consulted, cancelled sessions. Along with these reports, a therapist can specifically check the list of clients, payments, and other clientele reports.

Analysis

3. To-Do List

This functionality is particularly designed for therapists & schools. They can create their individual tasks list and plan their day or week according to it. One can create lists for payment reminders, client alerts, activity reminders, etc.

To-Do List

4. Adding School/Client

For a proper child development service online and to maintain a systematic record in the solution, a therapist can manually add a school or a client by filling their personal details and track their progress at ease in their system. In the same way, a school can also add a client from their end & make a request to the therapist to join for an online session and help a child grow in its most potential way possible.

Adding School/Client

5. Quick Appointment View

The online counseling & therapy app development has a flexible appointment viewing feature. The therapists can view their appointments, reschedule appointments, as well as start a new session with a single click.

Quick Appointment View

6. Appointment

A therapist can easily manage his appointments by scheduling, declining, consulting, canceling, which helps analyse each individual in a timely manner. The feature also has an advanced filtering option that allows viewing of appointments on daily, weekly, monthly basis. One can also set their availability for therapy sessions and helps the clients set the time according to their status.

Appointment

7. Client Profile

An individual can view his client's complete profile which includes his personal information, diagnosis, treatments, sessions, notes, billing, etc. It is a detailed profile with all minor specification and a facility of recording sessions to help analyse the track record of a child. He can check all the shared content too which consists of video, voice, or documents.

Client Profile

8. Ongoing Call/ Session

For a virtual counselling session, a therapist can manage every functionality through this feature. One can add a client or share the link directly for an ongoing call. During the call a therapist has all the access right from chatting to sharing a screen, camera, video flips. He can also give access to whiteboard and games for online activity purposes with the child. One can create notes during the season and diagnose it later for a better assessment of an individual.

Ongoing Call/ Session

9. Whiteboard

A child gets access from a therapist of the whiteboard along with its necessary tools. It is easily saved within the history for future examination purposes.

Whiteboard

10. Online Game

Along with the session therapist can add games or activities for the client to perform in session. With the help of this feature, a therapist can come to know how the child is reacting to the activities.

Online Game

11. Resources

The therapist can share the resources which can be a ppt, pdf, document, video, audio, whiteboard, etc. If one does not own a resource, still can share the Numuw resources. He can also easily share the resource during the ongoing call to the client.

Resources

12. Create a Session

The therapist can create a session with the details like name of the session, type, client name, date, time, and duration for the session. One of the exciting feature is scheduling recurring session. It means that one can easily recur the session in a week/month for 3 times on particular days and can add the stop date for the same.

Create a Session

13. Payment & Invoice

The therapist can share the invoice and ask for the payment. He can check the pending and paid ones, by keeping reminders for the payment.

Payment & Invoice

14. Schools Listing

There will be a list of the schools with whom the therapist is associated. He can add the school with some basic information and create a respective profile. One also has list of clientele who are in school and check their profile as well as therapy history. An individual can see the list of upcoming sessions, consulted, rejected, cancelled, new ones with the date filter.

Schools Listing

15. Calendar View

The need to keep the track of appointments and reminders are most important for the schools. With Numuw calendar you can check the upcoming sessions, check the session details, can request to reschedule and join the session. From there, one can directly copy the link of the session and invite students & therapists to join. There is also a function to check the medical history of the student.

Calendar View

16. Select Therapist

Schools can select their desired therapist by using apt filters. It includes speciality, certification, degree level, language, country, & experience. A user can easily view an expert's profile and call or chat with them before partnering with them. His profile majorly includes availability, resources shared with a school, payment information, co-therapist list, & forms submitted by schools. In special cases, if a school is not satisfied by any of the therapists in the counseling software, then they can directly request to provide one according to their required information through Numuw Advisory Function.

Select Therapist

Conclusion

Numuw is an online counseling and therapy platform designed for better child development. Built for the United Arab Emirates market, it connects children, schools, and licensed therapists through a web and mobile application with features like appointment management, video sessions with whiteboard and games, analytics, and resource sharing.

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