Sterling Accuris

Online Pathology Laboratory and Diagnostic Services

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Deliverables
Mobile App Development
Industry
Healthcare / Pathology
Duration
1 Year
Country
India
Sterling Accuris
Overview

Business Goals & Project Overview

Business Goals

Sterling Accuris required a robust digital infrastructure to manage the rapid expansion of their pathology services across India. They faced significant pressure to automate order routing and handle a surging volume of diagnostic requests. The primary goal was to transition from manual, fragmented processes to a scalable, high-performance platform capable of maintaining service quality while supporting a growing national user base.

Project overview

WebMob Technologies delivered a comprehensive, high-performance mobile diagnostic platform designed to centralize pathology operations for Sterling Accuris. By engineering a scalable backend architecture, we enabled the seamless integration of internal laboratory management systems with a consumer-facing interface. This solution allows the client to automate complex order routing based on real-time geographic data, ensuring operational efficiency during periods of high demand.

Challenges & Solutions

Challenges Faced and Conquered

The client faced critical operational bottlenecks that threatened their ability to scale diagnostic services and maintain reliable order processing during periods of rapid growth.

The Challenge

Automated Laboratory Order Routing

The client lacked a mechanism to automatically route diagnostic orders to the correct laboratory server. Without detailed documentation for their internal management system and facing restrictive firewall configurations, the client was forced to rely on inefficient, manual processes that hindered their ability to expand into new regions.

Our Solution

We engineered a sophisticated server detection architecture that matches user location data with the nearest laboratory facility. This automated system bypasses manual intervention, ensuring orders are routed to the appropriate LIMS server instantly, which significantly reduces administrative overhead and improves operational speed.

The Challenge

High-Volume Infrastructure Scalability

As the client's service gained rapid popularity, their existing infrastructure struggled to process thousands of simultaneous requests. This surge in traffic threatened to cause system instability, potentially leading to service outages and a loss of business during peak diagnostic demand periods.

Our Solution

We implemented a robust, scalable backend architecture capable of processing thousands of concurrent requests without performance degradation. By optimizing the server stack and caching mechanisms, we ensured the platform remains stable and responsive, successfully maintaining a 99% uptime rate for the client.

Features implemented

Key Features & Functionality

  • Key Features & Functionality
  • Key Features & Functionality
  • Key Features & Functionality

  1. HomePage & Browse Tests

    We engineered a dynamic filtering system that categorizes tests by health risk and habit. This enables the client to present personalized pricing based on the user's proximity to labs.

  2. Upload Prescription & Navigation Tab Bar

    We built a document management workflow that allows the client to process prescriptions centrally. This enables administrative staff to assign tests and notify users via automated communication channels.

  3. Find The Lab Location

    We integrated a location-based service that maps all pathology labs for the client. This provides users with direct navigation and contact details, increasing physical footfall at lab locations.

  4. Addresses and Family Members

    We developed a secure data storage module for family profiles. This allows the client to streamline the booking process for multiple individuals, increasing the average order value per session.

Our Tech Stack

The Right Tools for Every Challenge

Sterling Accuris is built with a technology stack optimized for mobile performance, real-time location services, and scalable backend processing.

Nginx
The result

Fragmented Diagnostic Operations, Rebuilt as a Scalable National…

The implementation of a high-performance digital ecosystem transformed the client's ability to manage diagnostic demand and maintain operational consistency.

  • Order Processing

    Before
    Manual routing prone to delays and errors.
    After
    Automated, location-aware routing in milliseconds.

  • System Reliability

    Before
    Frequent instability under high traffic.
    After
    99% crash-free experience for all users.

  • Operational Reach

    Before
    Limited by manual data management.
    After
    Fully scalable architecture for national growth.
From Discovery to Production

Discovery to Production

  1. Discovery & Strategy

    Understood the business goals, user needs, existing workflows, and technical requirements.

    Discovery & Strategy

  2. Solution Architecture

    Defined the system architecture, technology stack, integrations, and data flow required for the solution.

    Solution Architecture

  3. Development & Integration

    Built the core platform in agile sprints, integrating APIs, backend services, frontend experiences.

    Development & Integration

  4. Deployment & Rollout

    Launched the solution, monitored performance, resolved initial issues, and ensured a smooth transition to production.

    Deployment & Rollout

  5. Testing & Optimization

    Validated functionality, performance, security, and usability before preparing the solution for production.

    Testing & Optimization
Use Cases

The Business Case

This digital transformation provided the client with a reliable, high-capacity platform that directly supports their national growth strategy.

  • Operational Efficiency

    Automated LIMS integration removes the need for manual order processing and reduces administrative labor costs.

  • Market Scalability

    The architecture supports thousands of concurrent users, allowing the client to expand services without infrastructure…

  • Service Reliability

    Achieving 99% uptime ensures the client maintains a professional reputation and consistent revenue flow.

  • Enhanced User Retention

    A crash-free, responsive interface ensures that users return to the platform for repeat diagnostic needs.

Conclusion

Sterling Accuris Diagnostics app successfully digitized pathology test booking across India, achieving 100K+ installs, 60K+ users, and 15K+ orders processed with 99% service uptime. The app delivers a 4.0-rated experience on both iOS and Android platforms.

We've a lot more to showcase here, around 700+ projects.

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FAQ

Frequently Asked Questions

Your Success, Our Commitment

Empowering businesses with innovative technology, uncompromising quality, and customer-first solutions.

Pramesh Jain

Founder & CEO

We conduct a deep audit of existing server architecture and firewall constraints. We then build custom middleware to bridge the gap, ensuring secure, automated communication between the app and your internal database.

Yes. We utilize scalable server stacks, including Docker and Nginx, combined with Redis caching to ensure your platform remains stable and responsive even during significant traffic spikes.

Project timelines depend on the complexity of the LIMS integration and feature set. For this project, we delivered a fully functional, scalable solution within one year, including testing and deployment.

We implement industry-standard security protocols, including secure API endpoints and encrypted data handling, ensuring that all patient records and diagnostic reports remain protected throughout the lifecycle.

We offer comprehensive post-launch support to monitor system performance, resolve any emerging technical issues, and ensure your platform continues to meet the evolving needs of your business.