On-Demand Taxi App

Taxi App like Uber

services

Mobile App Development

industry

Transportation

duration

6 Months

country

Australia

On-Demand Taxi App

Project Overview

It is an on-demand taxi app solution for the people of Australia. The cab booking application consists of rider, driver, admin features, and functionalities. Our developers have included intricate features from booking a ride to tracking location and pre-bookings. The unique feature of our Uber-like app has a female connect mode functionality to driver application which sets it apart from the other developments in the taxi genre.

Overview image 1Overview image 2Overview image 3

Challenges

Admin Panel CSV Reports
Admin users can generate CSV reports based on custom date filters.
It consists of insights on driver statistics, trip statistics, revenue statistics, rider statistics, financial reports, etc.
To manage all these reports in real-time with accurate results was a task for the team.
Tracking a Driver
We had to create an interactive map to track the driver's location with detailed information.
It was a challenge to manage the live location of the driver and that too, with admin-only access.
Payment Optimization
In every taxi app, when a user books a ride, he has to select a payment method.
In this application, the user had to be given a free will of paying the payment after a ride with the same modes of payment.
It was an edgy task for our taxi app developers.
Server Monitoring and Debugging
Being a complex and interdependent system the deploying process on the server was a challenge.
It requires constant monitoring, logging, debugging.
The team had to use high-performance computing VMs for the OSRM part to achieve better quality results.

Our Solution

Low Latency Driver Tracking
Developers managed to use low latency network based protocol and multiple WebSocket to ensure tracking of driver's location.
Real-time tracking is implemented through a web socket for both rider and driver apps.
High-Performance OSRM
Implemented VMs for high-performing OSRM to provide best route navigation.
It resulted in a smart user experience and intuitive interface design.
Complete Custom Taxi App
The team identified use cases and challenges, brainstormed solutions and developed the best ones.
We had a complete custom on-Demand Taxi App ready to disrupt the market.

Features Implemented

The on-demand taxi app includes rider, driver, and admin features covering booking, tracking, payments, and fleet management.

1. Book a ride

A user can easily schedule, book, as well as track their route while riding in the taxi. The real-time tracking is implemented through a web socket. We also provide riding options filtered by luxury, size, or type of car which ensures the comfort of a rider.

Book a ride

2. Live tracking

The taxi app has a real-time tracking feature that allows the users to track their location when they are commuting or waiting for their ride. Users of the GPS navigator find the application easy and intuitive.

Live tracking

3. Payment gateway integration

We have integrated payment integration systems in the form of Stripe, Paypal. Users can decide their desired mode of payment for their rides by debit/credit card, visa card, etc.

Payment gateway integration

4. Gift Cards and Promo Code

In this app promo codes have also been integrated, users can avail the benefits of exciting discounts by applying promo codes. One can also share the gift cards and redeem in the ride payments.

Gift Cards and Promo Code

5. Create and manage profile

Users can manage and update their profile details in a very efficient manner and also active female connect mode by uploading necessary documents for proof.

Create and manage profile

6. Scheduled Trips

A pre-booking feature is available where users can book their ride in advance. They can pre-book a ride seven days prior to the actual riding day. Admin can track the booking and schedule the ride accordingly for such riders at that time.

Scheduled Trips

7. Registration/ Sign-up

Drivers have to register their car with the necessary details, documents, and photos. Once it is verified and approved by the Admin, drivers are eligible to take the rides. The detailed registration and verification process decreases the chances for fake drivers and keeps them out of the system.

Registration/ Sign-up

8. Request for rides

The drivers get nearby ride requests. Once a request is accepted by the driver they can see the route to the pickup location with the help of Google maps navigation.

Request for rides

9. Chat or call a rider

A driver can call or chat with a rider to understand his exact location. Chatbots integrated by us are AI-based and both methods are securely masked for the safety of a rider.

Chat or call a rider

10. Fare tracking

A driver can track his fares, view his trip history, and other account activity consisting of calculations, time, distance, earning graph. We have also included a fare breakdown graph to understand other taxes.

Fare tracking

11. Female Connect mode

This is a unique concept introduced for the safety of female passengers. A rider can request only female drivers. By activating this mode it will ask to choose from a few options like female passengers only, females with one male-only, and allow all passengers.

Female Connect mode

12. Complaint about the Cleaning Fee

The driver can submit their complaint by uploading the necessary documents, and the admin can approve or reject the complaint request by verifying the details outlined in the complaint.

Complaint about the Cleaning Fee

13. Dashboard and CSV Reports

Admin is able to see the stats and download the report in CSV format. He is also able to track the driver in real-time through the map. The system has facilitated the app owners to check the reports and detailed performance and payments data.

Dashboard and CSV Reports

14. Geofence Areas

Geofence allows an admin to form a boundary for drivers to accept their ride requests. The request in that particular area can be accepted and drivers are allowed to drive in that specific area.

Geofence Areas

15. Push Notification

Admin can send messages to drivers and riders, which will trigger a push notification on the users' devices, so drivers and riders can stay informed of the latest updates.

Push Notification

16. Trip support

The admin can view all types of trips, like scheduled and regular trips. Apart from this, it also contains payments, rider information, trip details, location, and route taken for the trip.

Trip support

Technology Stack

The on-demand taxi app is built with React Native for mobile, PHP (Laravel) for backend, and MongoDB for database, with real-time features powered by Pusher and Firebase.

Mobile Framework

React Native

Backend Technology

PHP (Laravel)

Database

MongoDB

Real-time Communication

Pusher

Cloud Infrastructure

AWS

Payment Gateway

Stripe, PayPal

Conclusion

The on-demand taxi app for Australia delivers a complete ride-hailing solution with rider, driver, and admin applications. Key differentiators include the female connect mode for passenger safety, real-time GPS tracking via WebSocket, and a comprehensive admin portal with 30+ CSV reports, geofencing, and trip management capabilities.

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