TapLocal

A Twilio Dialer Calling & Messaging App

services

Mobile App Development

industry

Communication / VoIP

duration

2 Months

country

United States

Project Overview

TapLocal is a white label B2B solution. It is designed to simplify internal and external communication. It is easy to call and message. The virtual call app also integrates WhatsApp. Twilio powers it as a great cloud platform. And thus, manages every contact at its best. In other features it has call records, SMS/MMS, and is multilingual. It is an easy to use VoIP app for all your client and office needs. The Twilio dialer is a custom make app as per a firm's needs.

Challenges

API Data Integration

• The team had to fetch user data from the client's API and register it into a database.

• Selective number handling needed to work with specific numbers only.

• It was quite a task to get all the facilities working at once.

Active Call Management

• Had to integrate a facility to restrict incoming calls during an active call.

• Automating the merge call facility was a complex requirement.

• Users needed reliable call handling without interruptions.

Our Solution

Call Restriction Logic

• Added apt logic and conditions to restrict calls during active sessions.

• Made it reliable for users when they are on an active call.

• Ensured smooth call handling without unexpected interruptions.

API Credential Verification

• The team verified every credential with apt API.

• Configured them as per the client's needs.

• Ensured data was properly registered into the database.

Features Implemented

TapLocal includes a set of communication features powered by Twilio for calling, messaging, and contact management.

1. Dialer

It has a Twilio dialer for intuitive call dialling. The cloud telephony app allows users to dial at ease from any place and at any time.

2. Call History

A user can look at the call history as and when he wants. It is easy to view past phone calls, details, record calls, etc. It is an asset for journalists and other experts who want to record and check records in one go.

3. SMS/MMS

Users can send and receive SMS or MMS in bulk. The VoIP solution is the best reliable facility to send global SMS. All of it is just a click on your mobile app.

4. Whatsapp Integration

Twilio dialer app lets you integrate your Whatsapp. One can manage account on a unified platform. With Whatsapp API, you can manage your needs. You only have to add a setup and get an approval from the app itself.

5. Manage Contacts

It allows users to save and manage contacts. It has details such as names, numbers, and profile images. Thus, the app has all contact details ready within it.

Technology Stack

TapLocal is built with Flutter for cross-platform mobile development, Laravel for backend, Twilio for communication APIs, and Firebase for push notifications.

Cloud Messaging

Firebase

Communication API

Twilio

Cross-Platform

Flutter

Backend Framework

PHP (Laravel)

Conclusion

TapLocal is a white label B2B communication app powered by Twilio that simplifies calling, messaging, and WhatsApp integration. WebMob Technologies delivered the project in 2 months, building a cross-platform Flutter app with Laravel backend that handles VoIP calling, SMS/MMS, call recording, and contact management for businesses in the United States.

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