Viva Wireless

B2B/B2C eCommerce and POS with Dynamic Pricing, Marketplace Integration, and Inventory…

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Deliverables
eCommerce Development
Industry
eCommerce / Retail
Duration
2 Years
Country
United States
Viva Wireless
Overview

Business Goals & Project Overview

Business Goals

Viva Wireless operated a complex retail environment struggling with fragmented inventory management and manual data processes. They required a unified B2B and B2C platform to centralize operations across multiple marketplaces. The primary goal was to automate dynamic pricing, streamline wholesale workflows, and ensure system stability during high-traffic periods, ultimately enabling the business to scale operations without increasing manual administrative overhead.

Project Overview

WebMob Technologies delivered a comprehensive, high-performance eCommerce ecosystem designed to unify Viva Wireless’s retail and wholesale operations. By integrating a custom POS with Amazon, Walmart, and eBay, we created a centralized hub for real-time inventory and order management. This solution replaced manual data entry with automated synchronization, enabling the client to manage over 15,000 SKUs efficiently.

Challenges & Solutions

Challenges Faced and Conquered

The client faced significant operational friction due to manual data handling, inconsistent pricing across channels, and the inability to scale infrastructure during peak retail traffic.

The Challenge

Data Migration and System Integrity

Migrating over 15,000 products and customer records risked significant downtime and data loss, threatening the continuity of live sales operations.

Our Solution

We implemented a phased migration strategy using parallel testing environments and automated tools, ensuring a seamless transition with zero downtime for the client.

The Challenge

Dynamic Pricing and Channel Complexity

Maintaining distinct pricing tiers for retail and wholesale customers while syncing across Amazon, Walmart, and eBay created immense manual workload and risk.

Our Solution

We engineered a rule-based pricing engine that automates price updates across all channels, ensuring consistency and secure visibility for different customer groups.

The Challenge

Bulk Product Management at Scale

Managing a catalog of 15,000 SKUs manually led to frequent errors in pricing and availability, negatively impacting the client's reputation on marketplaces.

Our Solution

We developed streamlined bulk management tools with validation checks and error reporting, allowing the client to manage large catalogs with high accuracy.

Features Implemented

Key Features & Functionality

  • Key Features & Functionality
  • Key Features & Functionality
  • Key Features & Functionality
  1. Bulk Purchase Feature

    WebMob engineered a grid-based interface for wholesale buyers to expedite large orders. This enables the client to manage quantity limits and product filtering efficiently.

  2. Product Offers

    We built a flexible coupon engine allowing admins to apply targeted discounts. This empowers the client to drive sales through automated, rule-based promotional campaigns.

  3. Pay Later

    We implemented a secure credit-tracking system with automated reminders. This allows the client to manage wholesale credit limits while maintaining strict financial compliance.

  4. My Wallet

    WebMob developed a digital wallet system for managing refund credits. This enables the client to automate balance adjustments and simplify the checkout experience for customers.

  5. Payment Modes

    We integrated diverse payment gateways including PayPal and credit services. This provides the client with a versatile, secure checkout environment for all customer segments.

  6. Multichannel Integration

    We created a centralized API-driven hub for Amazon, Walmart, and eBay. This enables the client to sync inventory and orders in real time across all platforms.

  7. Return Merchandise Authorization (RMA)

    WebMob built an automated RMA system for frontend return requests. This allows the client to process returns efficiently while maintaining accurate inventory levels.

  8. Point of Sale (POS)

    We integrated a custom POS system that syncs in-store sales with online inventory. This enables the client to maintain a unified view of stock across all channels.

  9. Product Price

    We engineered a group-specific pricing engine for retail and wholesale tiers. This allows the client to enforce contract-based pricing and boost loyalty through targeted discounts.

  10. Manage Customers

    WebMob designed a role-based access control system for customer management. This enables the client to secure wholesale pricing and maintain detailed audit logs for activities.

  11. Order Editing and Management

    We built a dynamic order management interface for real-time modifications. This allows the client to update orders and notify customers automatically, ensuring full transparency.

  12. Bulk Product and Pricing Import/Export

    We developed a CSV-based import system with built-in validation. This enables the client to manage large catalogs and pricing updates without manual data entry errors.

  13. Advanced Analytics and Reporting

    WebMob created a comprehensive reporting dashboard for sales and inventory insights. This provides the client with actionable data to optimize performance across all regions.

Our Tech Stack

The Right Tools for Every Challenge

The platform is built on a proven web technology stack designed for performance and reliability.

jQuery
HTML
The Result

Fragmented Retail Operations, Rebuilt as One Connected Marketplace

The platform transformed the client's business from a manual, error-prone operation into a scalable, automated ecosystem that drives consistent growth across all channels.

  • Inventory Sync

    Before
    Manual updates across channels
    After
    Real-time automated synchronization
  • Pricing Strategy

    Before
    Inconsistent manual price lists
    After
    Automated rule-based pricing engine
  • Order Processing

    Before
    Fragmented and slow workflows
    After
    Unified, high-performance management
From Discovery to Production

Discovery to Production

  1. Discovery & Strategy

    Understood the business goals, user needs, existing workflows, and technical requirements.

    Discovery & Strategy
  2. Solution Architecture

    Defined the system architecture, technology stack, integrations, and data flow required for the solution.

    Solution Architecture
  3. Development & Integration

    Built the core platform in agile sprints, integrating APIs, backend services, frontend experiences.

    Development & Integration
  4. Deployment & Rollout

    Launched the solution, monitored performance, resolved initial issues, and ensured a smooth transition to production.

    Deployment & Rollout
  5. Testing & Optimization

    Validated functionality, performance, security, and usability before preparing the solution for production.

    Testing & Optimization
Use Cases

The Business Case

The solution delivered a robust, scalable architecture that significantly reduced operational overhead and improved cross-channel revenue performance.

  • Operational Efficiency

    Automated synchronization eliminated manual data entry, saving significant administrative time.

  • Scalable Infrastructure

    The system now handles high-traffic events like Black Friday without performance degradation.

  • Marketplace Growth

    Centralized management allows for seamless expansion across Amazon, Walmart, and eBay.

  • Financial Accuracy

    Automated credit tracking and fraud detection ensure secure and compliant wholesale transactions.

Conclusion

Viva Wireless now operates a fully integrated B2B/B2C eCommerce platform that handles over 15,000 products across its own website, Amazon, Walmart, and eBay. The custom POS system, dynamic pricing engine, and PayLater features give the business complete control over retail and wholesale operations, while real-time inventory sync and advanced reporting ensure accuracy at scale.

We've a lot more to showcase here, around 700+ projects.

FAQ

Frequently Asked Questions

Your Success, Our Commitment

Empowering businesses with innovative technology, uncompromising quality, and customer-first solutions.

Pramesh Jain

Founder & CEO

We use a phased approach with parallel testing environments to ensure data integrity and zero downtime during the transition.

Yes, we build custom API-driven integrations that sync in-store POS data with online inventory in real time.

We implement load balancing and conduct rigorous stress testing to simulate heavy traffic, ensuring the platform remains responsive.

We engineer rule-based engines that manage complex pricing scenarios, ensuring correct visibility based on customer login and group status.

Timelines vary based on complexity, but we focus on modular development to deliver core functionality quickly while ensuring long-term scalability.