All the new products can be added from here with all the details like whether the product is secured or not. One can also define the collaterals associated with each product. The most important functionalities that stand out the system is the ability to add the product per Employer which gives the ability to do deduction at the source for the employees and also give a different interest rate for the employers. There is a various range of repayment options for products like weekly, monthly, quarterly, semi-annually, and annually that gives a wide range of products to be generated and used in the system. The most useful functionality was made dynamic for the user's ease which is the ability to set the repayment order for Installment, Fee & Interest. Also, the user can set the installment repayment to be captured vertically or horizontally for the repayment order per product.

Every loan system has a certain set of affordability rules in a way that customers can be eligible for the products defined in the system. These rules define certain eligibility rules for the customers seeking loans. There are 2 types of calculators available in the system namely quick calculator and quick calculator on Income and Expense which helps the users of the system to Very high level or a detailed quote on the loan products a customer can be eligible for. Based on all the rules the system will calculate what can be the maximum installment a customer can afford and based on that the products will be shown. Not only this there are a number of filters which can give the set of exact match products to the customer.

The most important 3 stages in which the loan application is created and then disbursed to the customer. A loan application with the detailed 4 step form is being filled in the loan application stage and then it will be sent out to the high authorities for the approval. From the loan vetting process the loan application can be either sent further for the approval for disbursement or it will be rejected back to the loan application stage if it needs to be updated. All the system generated documents will also be generated and the user can download all the documents as per the need and send it to the customer then. They can also upload all the documents that are signed by the customer for the records in the system. The most important and unique feature is that the history of all the edits can be seen in the system. The Loan application can also be filled while the internet connection is not there and synchronised to the server once the internet connection is established.

Every loan once active can have multiple actions to be performed on i.e Not all the customers pay the loan as per the pay plan so in such a scenario the loan company approaches the customer via different ways and gives customer flexibility to reschedule the loan as per the affordability. Reschedules are done 3 ways in the system 1. Reschedule a loan by interest 2. Reschedule a loan by Loan Tenure 3. Reschedule a loan by Installment amount. With these options it gives complete flexibility and based on each parameters system computes the rest of the calculations and reschedules a loan. Also, the system gives an ease to users to reschedule multiple loan accounts at once i.e ability to process the bulk reschedule on loan.

The loan behaviour after disbursement is little unexpected and requires many different actions. When a customer affordability is high and they want to settle their loan then the system provides the ability to do so. Loan officers can send the quotations to the customers from the system and upon acceptance the loan will be settled after making the final transaction. The transaction can be reversed in the system if the customer does not wish to settle the loan.

If any customer is not able to pay the loan as per the pay plan or misses the timeline the arrears are created in the loan and the customer's loan account is moved to the debt collection automatically. At this stage if the late fee is set in the system then as many times the loan goes into the arrears the late penalty fee is applicable. In Debt Collection, Agents are assigned for the particular customer which can be individual or an agency. The agents can update the status of the loan, capture the communication they have with customers, request different actions to loan officers like reschedule, settle, update details and many more. All the suggested actions are sent then to the users of the system and they can check all the communication and take actions in the system accordingly. Once the action is done it can be informed to the agents back and their commission is released as per setup in the system.

Dashboard is a section where all the statistics are to be seen by each user for multiple sections. It is a section where the user can see 50+ different statistics with the graph for better visuals to track the performance of multiple modules. There are multiple filter which can be applied and for the fine details in the dashboard.

As it is a NBFC company oriented solution the system provides 50+ predefined reports system users can download as per their need. Example: The users can download employee payroll deduction reports and send it to all the employers directly. There are many such reports that are developed in the system. Reports is an extended version of the dashboard where there is a lot of data in the tabular format and specific as per the system need. Filters are also there in order to get more specific data as per the user need. Users can download the reports in CSV and PDF format.

Considering fintech solutions, there was a custom need for the admin to give the granular access to the system modules and functionalities. Each can have access to a specific functionality or a module. Based upon the rights in the system a user is given the ability to make changes in the same screen instead of following the different screens.