How to Start with Pharmacy App Development : Ultimate Guide for 2023

Summary: Online markets, shops, and pharmacies are all expanding. The latter solutions became well-liked and successfully entered the market as a result of the expanding contactless purchasing trend. Therefore, if you’re considering Pharmacy App Development, you need to be well aware of all of its features and development quirks.

Are you bored of waiting in queues to buy medicines?

Then, here we have a solution!

In recent times, mobile applications for Android and iOS have revolutionized the market process of purchasing goods and services. There are more and more online pharmacies! Consumers are using e-commerce websites and platforms much more frequently. It is simpler to establish your own business because of the increased demand for online medicine deliveries. 

An online app for medicine delivery allows you to order and receive medications whenever you need them without visiting a physical pharmacy. It has become more common for users to use smartphones and apps at their convenience and usage of apps.

This blog will cover the steps of pharmacy app development and the necessary features required in the application.

In 2022, the e-Pharmacy market was worth less than $25 million. There will be approximately $46 million in revenue for the market by 2026.

Introduction to Pharmacy App Development and How Does it Work?

In recent years, pharmacy applications have been an enormous aid. Medicine delivery applications like Pocket Pharmacist have emerged as the primary provider of numerous medical supplies, including Lab tests, doctor consultancies, medicine details, etc. These apps offer a platform where large pharmacies can interact to assist those in need.

Online medicine delivery apps have a relatively straightforward operating concept.

• The customer Signs up using basic details 
• Uploading the prescriptions and selecting the medicines.
• Admin checks the prescriptions before asking for payment
• The pharmacy store received the notifications of the order.
• The local courier gets a notification on the packaging of medicines.

Customers can check all the updates on the application

• A courier person arrives at the pharmacy to pick up the order.

The courier-side application displays the customer’s address.

• After delivery of the order, the Delivery person and client leave Feedback.

Steps for Medicine Delivery App Development Services

The process of creating an online pharmacy app development is technical. To better understand the market environment, you must first obtain market data. Finding a reputable online pharmacy app development company is the step that will affect how well your pharmacy app performs. You can find hundreds of them online, so pick the best one. However, you should be able to evaluate them based on various factors, including their track record, clientele, reviews, workforce capabilities, and more.

1: Select The Business Model

You must first choose the kind of application you wish to develop. Its objective is to offer a thorough definition of both functional and non-functional specs to the pharmacy application. There are basically two business models and they differ as per your requirement. Most of this will involve discussions with team members and subject-matter experts from the software and design departments.

2: Analysis and Planning

The first thing you should do before developing an online medicine delivery app is to analyze your competitors’ markets. Study your competitors’ business strategies, then get to know your customers—their wants, needs, the market size for your product, etc. These details will give you greater insight into the market’s needs, your target market, how to outperform your competitors, etc.

3: Discovery

The development of an online pharmacy app must include the discovery phase. The discovery phase will include market and competitor research, prices, project length, factors necessary for medicine deliveries, etc. Analyze the market as much as you can to create a competitive edge in the market.

4: Choosing the Main Features

You can list down your requirements and also review our list of required features for medicine app delivery. The application must deliver the primary use of an application to the user.

5: Tech Stack 

Select the proper tech stack depending on your budget and goals. You can select a native or cross-platform pharmacy delivery app from the given options. To explore more regarding the variations, you can contact your mobile app development company.

6: Development 

After gathering all the data and being ready to develop the application, you can begin developing it. It is important to keep up with the vendor’s regular calls, meetings, and check-ins during this phase. Developers carry out unit testing and develop the interface in accordance with the coding standards. For developers, this is a crucial stage. If any adjustments are made by the business analyst, they must be adaptable and open-minded.

7: Testing

It is critical to thoroughly test your product to address any problems such as frequent crashes, slow loading times, technical issues, etc. Problems can lead your app to fall behind the competition. It would also help if you had professionals who continually develop features based on customer input, market advancements, etc.

List Of Modules With Their Features

A variety of users with various needs will utilize your software. A purchaser, a pharmacy store manager, and a delivery courier will be the three all-time users.

Let’s list the fundamental characteristics of each module one at a time. Each of these sets will be discussed separately, along with the requirements for its users.

Customer App

Anyone who needs to purchase a medication, with or without a prescription, qualifies as a potential customer. Features must support user objectives.

Registration – There should be a choice for users to register and, if they like, manage their accounts. 

Comprehensive Catalog – The customer needs to know if the medicine they want is available. 

Access to reviews – We only buy something online after checking reviews. Including ratings and reviews is a sensible suggestion.

Location Map– Customers should be able to locate their preferred pharmacy location on a map and place their order there.

Upload Prescription- Allow users to submit a copy of their prescription from the doctor into the app. This would make it simple for consumers to order medications and provide actual proof that duly licensed medical professionals prescribed the medications.

Online Ordering-Buy Online Make ordering simple by allowing customers to edit their shopping carts and complete the transaction quickly.

Order History- The user can check the dates, quantity, or name of the previous order. Also, it is possible to easily replace orders from the order history option.

In-App Purchase– You may offer a secure payment gateway by incorporating several payment methods like credit/debit cards, mobile e-wallets, COD, etc.

Discount or Offers- You can provide your users with discount codes and loyalty programs to attract a large consumer base.

Notifications- You can use in-app notifications for order confirmation, new, popular products, special deals, previously unavailable medications that have now become available, reminders for medication refills, etc.

Contact Store- This will enable customers to contact the pharmacy for any questions or explanations.

Medication Reminder– Reminding your users to take their medications on time is another very much appreciated feature.

Refund Policy– Customers should have the option to seek a return or replacement if they receive an item that is not what they ordered, is defective, has expired, was lost in transit, is no longer needed, etc.

Support for several devices- These apps must be adaptable, all-purpose, and usable on Android and iOS devices.

Pharmacy Panel

There must be a selection of pharmacy-specific features. They must manage various activities, including maintaining order and managing drug trades.

Order Management- Order management should have a functionality that allows users to get alerts and modify an order’s status. For instance, from delivered to pending.

Payments – Stores must manage, send, and receive payments.

Notification: Notification on receiving new order, successful delivery, or on receiving payment.

Prescription Checking: The pharmacist should be able to check the accompanying digitized prescription that the customer has uploaded as soon as they get an order.

Order History: For future reconciliation and reference, the system should maintain a record of all past, present, scheduled, and canceled orders.

Billing: Give pharmacists the authority to issue a bill for each order.

Track Payments: Permit the store to keep track of the payment status for each bill (paid online, to be paid on delivery, due for payment, etc.)

Shipment and Delivery: When an order is prepared for dispatch, the staff will allocate it to a courier service partner and update information about the order’s location, weight, courier service, and delivery boy. Additionally, make it possible for the business to monitor the progress of every courier request.

Admin Panel 

Inventory: managing admins in case they have to determine the expiration dates of products, view stock levels, and manage item pricing.

Orders: As the order process moves, admins should be able to track and monitor all issued orders’ status.

Managing Customers: Customers should be managed, and administrators should offer a trustworthy client records database.

Payments and Offers: This section covers payments, special offers, different user discounts, and how payments are handled.

Content management- Contains FAQs, terms, and conditions.

Marketing Tool: Admins can use this technique as a marketing tool to manage advertisements, marketing communications, and marketing campaigns.

Courier Panel

Dedicated interface: Your distributor pharmacist will use the web dashboard to handle orders and inventories.

Order Notification: Pharmacists are instantly informed through email or web alerts of any new orders.

Digital Prescription: Prescriptions translated into digital form are available to pharmacists.

Assistance: Customer service should be easily reachable for all requirements to guarantee client satisfaction and retention.

Final Thoughts

A rapidly expanding and promising sector is e-pharmacy. However, creating a prescription delivery driver app is a complex operation. Discover an outsourcing development team, understand the market’s demands, and create a long-term business plan.

Select the app’s kind and the features you want to offer. Choose a tech stack that will satisfy the needs of your project and have a sizable developer community. Lastly, confirm that your pharmacy product will meet all prerequisites. You should provide your consumers with a secure solution because medical data can often be susceptible.

We at WebMob Technologies are prepared to work on your project if you’re looking for a pharmacy app delivery service with the necessary expertise and committed staff. We have created effective solutions for various industries, including the healthcare and pharmaceutical sectors.